NG
Nadia G

1 reviews | Active since Mar 2017

28 Oct 2022, 15:57

Contant ***** -repeated 4times with out use of the

Good day Standard bank

It seems like I am have more challenges than I expected. Whilst earlier male was sorted out after sending. I Hlag sun last week experienced ***** on my credit card again by Apple/com. Again I reported it and was promised it would resolved. This now the 4 times since June from debit to cheque to credit . Standard bank has no way to stop this.

I again now received another message to say my ***** investigation is on hold Because there is outstanding transaction. There was funds in my credit card. With the *****e from apple/com I am now out of funds but you will not investigate this until I pay the ***** company the outstanding funds. If your service system was helpful you returned my calls then I could ask you what’s was outstanding??? Dear Standard Bank

I am now holding for 15Min. I need to buy electricity. My credit card was suppose to be cancel. It seems like debit card and internet payments too. No notice fr standard bank .

Standard bak call me back . You your service is so bad. What’s going on?

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Replies (1)
Standard Bank
Standard Bank's reply28 Oct 2022, 16:07
Official
Dear Nadia

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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