Contact us doe not work with you

Item: Standard Bank
Rating: 1
Author: Annette J

I requested information regarding an investment of R400k and were advised that I will here from them within 24 hrs. That was Friday and now it is Tuesday evening. Once again no one contacted me. PLEASE REMOVE YOUR +Contact us" from your pages as it is useless. You just lost an investment

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

29 Jun 2022, 07:48

Hi Annette

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team ***

Standard Bank's reply29 Jun 2022, 07:48

Official

Annette J's updateReviewer Update

29 Jun 2022, 19:49

No one has contacted me regarding my investment. I must then seek another bank that is willing to take my money

Annette J's update29 Jun 2022, 19:49

Reviewer Update

No one has contacted me regarding my investment. I must then seek another bank that is willing to take my money

Standard Bank's replyOfficial

30 Jun 2022, 07:54

Hi Annette

We apologise for the delay. our team will contact you.

We appreciate your patience and understanding.

Standard Bank Help Centre
***

Standard Bank's reply30 Jun 2022, 07:54

Official

Hi Annette

We apologise for the delay. our team will contact you.

We appreciate your patience and understanding.

Standard Bank Help Centre
***