CONTACT DETAILS

I have spent the last few hours to get someone at Standard Bank to give me the telephone number for the Claremont branch. I am presently in the middle of the south atlantic ocean, and cannot get to a branch - a fact that none of the 'consultants' (insultants??) seem to understand. Mrs Moodley had invited to phone her, or the person Prestige Banking in the Claremont branch, and the number I have goes to a centralised call centre, WHERE NOT ONE PERSON UNDERSTANDS ENGLISH, or just plays dumb, or transfers me to a non-answering phone, hoping the problem will go away.<br> <br> About 3 weeks ago I requested that my email address gets changed, and i was assured that this was done, by a very friendly and seemingly understanding individual at prestige banking. the OTP was changed from mobile to email (there are no cell phones on this island), but not the email address. This bank sees it fit to treat their customers like ****** sheep, expecting us to become animals or robots (take your pick) just like them. Customers are human beings, in case the banking system does not realise this!<br> <br> Is this what to expect after 40 years of being a high fee paying customer.<br>