LM
Letty M
1 reviews | Active since Apr 2018
08 Aug 2021, 08:15
Consultants take decision on your behalf then you going to be stuck with a useless card
Standard bank consultants choose what type of an account to open for you without asking you as if they are the ones who will be paying your monthly fees then you have to go and upgrade. Who has time to go and stand in an unnecessary queue just upgrade a card. Their Debit card is useless since you can't purchase online of which most of us buy online.
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Replies (2)
Standard Bank's replyOfficial
09 Aug 2021, 00:36 Hello Letty
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply09 Aug 2021, 00:36
Official
Hello Letty
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
09 Aug 2021, 00:36 Hello Letty
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply09 Aug 2021, 00:36
Official
Hello Letty
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***