Consultant RUDE

The call happened between 14:35 - 14:50on the 18/01/2018

Today I phoned standard bank to reverse a **** debit order, I spoke to these lady, she told me her name, but I didn't mind to memorize it because I know my bank is of good service. But today I was amazed with BAD service.

The lady didn't help me anyhow instead she wanted me to tell her who was these people who debited my account. Then I said they are M-choice m-choice, then she said they are multichoice I said no. I don't have a debit order from multichoice, she then argued the matter of that they are multichoice. Until I told her can I speak to her supervisor. She denied me opportunity to speak to the supervisor, she denied me her name when I asked for it, she denied me reference number for the call, she was rude, she didn't do security questionnaire.

These are the people who makes our accounts to be ****med.

Then she hanged up the call without assisting me anyhow, after ten minutes of arguing with me. I had to call in again. Remember that was my airtime.

Bad service, Beware of these consultants from standard bank. They are lions and rude