TM
Tiyiselani M

1 reviews | Active since Jan 2011

30 Jun 2016, 06:22

Consultant Mislead me

<p>there are debits that goes off my account every monts tghat I do not know of since Jan this year,I went to centurion mall branch and a xhosa lady at enquries promised me that before other debits go I will recieve a call to confirm as I have given her the debits that i know,because am tired of going to the bank every month end to reverse my money,well guess what i was given wrong info because today those funny debit went through and now i have to waste my time and money to go to the bank and reverse the deducted amount someone nplease do something am ntired of this ive been spending petrol money and my time to do this for the past 6 moths please rescue me from this month end nightmare</p>

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Replies (2)
Standard Bank
Standard Bank's reply30 Jun 2016, 12:06
Official

Good day Tiyiselani

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply01 Jul 2016, 08:26
Official

Dear Tiyiselani

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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