BS
Brandon S
1 reviews | Active since May 2015
03 Feb 2025, 14:51
Consultant doesn't know what he is doing
I have an investment with Standard Bank, made a withdrawal at the Raisthorpe branch. FIlled in the forms, 10 working days later, nothing in account. Reason is the Consultant at the branch didnt notify me there are other forms to fill, or even try to contact me about this, as his word "This is new to me, i don't know how it works.". The consultant's name is Daryn.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
03 Feb 2025, 15:15Good day Brandon,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Feb 2025, 15:15
Official
Good day Brandon,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
BS
Brandon S's updateReviewer Update
03 Feb 2025, 15:39Is this the best response i get? not going to assist me in any way as i am still waiting for assistance from the branch?
BS
Brandon S's update03 Feb 2025, 15:39
Reviewer Update
Is this the best response i get? not going to assist me in any way as i am still waiting for assistance from the branch?
BS
Brandon S's updateReviewer Update
05 Feb 2025, 10:57Will Daryn be fitting the bill for all bank charges on debits that could not go off from my account?
BS
Brandon S's update05 Feb 2025, 10:57
Reviewer Update
Will Daryn be fitting the bill for all bank charges on debits that could not go off from my account?
Standard Bank's replyOfficial
05 Feb 2025, 12:15Dear Brandon
Thank you for flagging this matter.
Our team will be in touch. Please be in the look out for further further feedback.
Kind regards
Standard Bank Hello Peter team
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Thank you for flagging this matter.
Our team will be in touch. Please be in the look out for further further feedback.
Kind regards
Standard Bank Hello Peter team
***
Standard Bank's reply05 Feb 2025, 12:15
Official
Dear Brandon
Thank you for flagging this matter.
Our team will be in touch. Please be in the look out for further further feedback.
Kind regards
Standard Bank Hello Peter team
***
Thank you for flagging this matter.
Our team will be in touch. Please be in the look out for further further feedback.
Kind regards
Standard Bank Hello Peter team
***