hC
henry C

1 reviews | Active since Aug 2011

27 Mar 2016, 09:58

consultant bad attitude towards foreigner

I went to the bank to add a beneficiary into my account.I was served well but later to discover that she had made a mistake on the name when i tried to go back to her to get it corrected she gave me an attitude .I dont know standard bank you do not train your employees to have customer care.I had to leave the bank without <br> any assistance ...Please take action before you loose customers especially mafeking branch in mega city.

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Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2016, 08:24
Official
Hello mafix,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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