Constant problems at this bank, systems constantly have problems.
Been holding on for over 45 minutes on your line 086 123 000, to speak to a human, really Standard bank, you guys have really gone to zero. There is constantly you problems in your bank, either with your mobile app or at your branches them self. Is the writing on the wall for Standard bank, or is this just what we as customers can expect for customer service from now on. It doesn't help to complain because there is no one to complain to.
Helpful (0)
Replies (5)0
Replies (5)'s updateReviewer Update
01 Feb 2023, 21:08Now it's seems they have frozen my account because I complained about there useless banking app. I can't do any transactions on my account. Stay away from Standard bank if you can.
's update01 Feb 2023, 21:08
Reviewer Update
Now it's seems they have frozen my account because I complained about there useless banking app. I can't do any transactions on my account. Stay away from Standard bank if you can.
's updateReviewer Update
01 Feb 2023, 22:09Nice, now you send me a email that tells me I must wait till the 10th of February before my problems will be sorted out. So you did then freeze my account because you cannot sort your banking app out. You are a bunch of ******.
's update01 Feb 2023, 22:09
Reviewer Update
Nice, now you send me a email that tells me I must wait till the 10th of February before my problems will be sorted out. So you did then freeze my account because you cannot sort your banking app out. You are a bunch of ******.
Standard Bank's replyOfficial
02 Feb 2023, 07:36Hi Wally D's
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply02 Feb 2023, 07:36
Official
Hi Wally D's
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
's updateReviewer Update
02 Feb 2023, 09:04Very rude people working at your bank. Call was disconnected with in 1 min. I don't have any other means to get this bank to do there job. I have now lodged a complaint at the Banking ombudsman ref: Id-L7VWMVZE. Hopefully he will get this bank to do there job.
's update02 Feb 2023, 09:04
Reviewer Update
Very rude people working at your bank. Call was disconnected with in 1 min. I don't have any other means to get this bank to do there job. I have now lodged a complaint at the Banking ombudsman ref: Id-L7VWMVZE. Hopefully he will get this bank to do there job.
Standard Bank's replyOfficial
02 Feb 2023, 09:18Hi Wally
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
Standard Bank's reply02 Feb 2023, 09:18
Official
Hi Wally
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***