1 reviews | Active since Jul 2016
CONSTANT PESTERING
Horrible administration.
I closed my Standard Bank Prestige Account more than two months ago. This was done in the Constantia Village Branch, with the assistance of a Standard Bank staff member and, at this stage, my credit card and cheque card was cut up.
A month later (out of the blue) I received an account stating that I owe funds on my credit card. I communicated with Prestige who confirmed that it was incorrect and that the accounts were closed.
Notwithstanding this, I get daily calls trying to get me to pay 'outstanding amounts'. On each occasion I instruct the caller to speak to the prestige division and on each occasion I get some mindless response trying to convince me to pay.
How can I get this to stop??!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
***
Best regards,
