MW
Monica W

1 reviews | Active since Sept 2015

17 Sept 2015, 10:07

Constant harassment over three years. no account

I do NOT have a Standard Bank account. My cell number (which I've had for more than three years) has been linked to a Mr F Whitlock ' s account. I've requested on numerous occasions over the period of three years for them to remove my number from their system. The last two weeks I been getting four calls daily. I've insisted on speaking to managers. Only today after completely losing my cool I got through to the line manager of what I assume is the blue bean call centre. She promised to remove my number. And half an hour later I got another call. I am tired of being harassed by calls and sms.

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Replies (1)
Standard Bank
Standard Bank's reply17 Sept 2015, 11:37
Official
Hello monicawait14,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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