1 reviews | Active since May 2013
Constant Harassment by Standard Bank
I paid the required amount for my vehicle on 1st September 2015, it is now the 9th of September but I am constantly getting messages from Standard Bank saying that they have not received my payment even when payment was made on 1st September.<br> <br> I am extremely annoyed with this constant harassment from Standard Bank even though I have paid. In addition this will now reflect badly on my credit record because it will show that I did not pay, when in actual fact I did. Doesn't the bank actually check who hasn't paid before they send out sms requested payment, which in my case was made 9 days ago.<br> <br> Should this harassment continue any further and should my account not be updated accordingly, I will take this matter to the credit Ombudsman.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
