1 reviews | Active since Aug 2010
Constant dissappointment
<p>The branch cannot assist me refers me to the IT call center, i must call myself, they keep referring me to the Prestige email, who is not responding to my emails. I tried the Facebook chat tonight and got NO help whatsoever, only refers me back to IT again and they can only follow up tomorrow. Whats the point then? I have been trying for two weeks no to sort this out and it is actually getting worse. From getting an error that there is no accounts linked to my card on certain part of internet banking, I now get that error when I login, cannot even login? Service request no ********** 183</p>
Good day Hannelie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Hannelie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
