Constant Calling

Standard Bank Home Loan call center keeps on calling numerous times a day after we have spoken to several of their consultants advising them that we will e-mail the required documents to their credit department asking for a re-spread of the small arrears we have on our bond account. Furthermore, I spoke to a consultant yesterday named Simone and asked that they DO NOT contact the 021 number they have on record as myself and wife no longer lives there. This morning we were notified that Standard Bank again called that number after I was told that it has been removed off the system. I cannot believe how a company can badger a client on a daily basis when we have repeatedly advised them of our situation and that we are trying to square up the arrears amount which is less then our current installment.