JH
Jonathan H

1 reviews | Active since Apr 2016

08 Feb 2017, 14:01

Constant Automated Calls about amounts owed.

<p>I have been receiving on average 3 calls a day from "Standard Bank Vehicle and Asset Finance" telling me my account is in arrears when I don't have this sort of account with them.</p> <p> </p> <p>I called the call centre twice and mentioned that perhaps my number was put in as a typo for someone else's account. They couldn't help me and said the FROM Number: ********** 360 wasn't theirs nor could they find anything on my number.</p> <p> </p> <p>Just while I was typing this I received two calls.</p> <p> </p> <p>This is totally getting out of hand now and I really need these calls to stop immediately.</p> <p> </p> <p>Thanks,</p> <p>Jon</p>

0
Replies (19)
Standard Bank
Standard Bank's reply09 Feb 2017, 09:04
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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JH
Jonathan H's update13 Feb 2017, 10:06
Reviewer Update

Another Call @ 10:04am (13\02(

I will log each time I receive one until this is resolved.

JH
Jonathan H's update13 Feb 2017, 10:13
Reviewer Update

Another call received @ 10:12am (13\02)

JH
Jonathan H's update13 Feb 2017, 12:01
Reviewer Update

Another call @ 12:00pm (13\02)

Standard Bank
Standard Bank's reply14 Feb 2017, 08:47
Official

Good day Jonnyza

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

JH
Jonathan H's update14 Feb 2017, 08:55
Reviewer Update

Hello

I have provided this information twice already, initially when logging the complaint on HelloPeter and then via email when you asked for it:

● 9 Feb 2017, 09:14
To:
Customer Relations Centre - CRC **********

Please find the information as I'm not going to do it gain.

Thanks

JH
Jonathan H's update14 Feb 2017, 09:38
Reviewer Update

Another Call received @ 09:37am on the 14\02

JH
Jonathan H's update14 Feb 2017, 09:43
Reviewer Update

Another call received @ 09:42 on 14\02

JH
Jonathan H's update14 Feb 2017, 09:43
Reviewer Update

I am being harassed now!!!!!!!!!!!!!!!!

JH
Jonathan H's update14 Feb 2017, 13:05
Reviewer Update

Another call @ 13:04 on the 14\02

JH
Jonathan H's update14 Feb 2017, 14:00
Reviewer Update

Another call received @ 13:50 on the 14th of Feb

JH
Jonathan H's update14 Feb 2017, 14:04
Reviewer Update

Another Call received @ 14:03 on 14th Feb 2017

JH
Jonathan H's update14 Feb 2017, 15:09
Reviewer Update

The 6th Call today @ 15:07 (14\02\17)

JH
Jonathan H's update14 Feb 2017, 15:11
Reviewer Update

7th Call today @ 15:10 (14\02\17)

JH
Jonathan H's update14 Feb 2017, 15:43
Reviewer Update

This is now getting insane!!!!

8th Call just received @ 15:42

JH
Jonathan H's update14 Feb 2017, 15:46
Reviewer Update

9th Calle just received @ 15:45

JH
Jonathan H's update14 Feb 2017, 16:22
Reviewer Update

10th Call for today, received at 16:21 (14\02\17)

JH
Jonathan H's update14 Feb 2017, 16:25
Reviewer Update

11th call received today, @ 16:24 (14\02\17)

JH
Jonathan H's update15 Feb 2017, 09:45
Reviewer Update

I received a phone call and email correspondence from Nkululeko Sithole @ Standard Bank complaints who has been very helpful and has requested that my number be removed from the Credit Bureau where it was incorrectly added.