Consistently poor service

<p>Every single time I try to get anything done with Std Bank I get bounced between an eternal wait while put on hold for 30 mins at a stretch to the confused person on the other end who just puts me back on hold for the next department who they feel might be able to solve my simple request. I dread every single interaction with this bank and even though my standards are set at the lowest bar with them they continue to drop it lower. After 25years of it I am closing all accounts with them and I will find a service provider who is remotely efficient. </p>