AE
Antonie E

1 reviews | Active since Nov 2012

03 May 2021, 16:27

congratulations you qualify for a credit card Bull

My name is Mr Erasmus and I am really tired of standard bank calling me and telling me I qualify for a funeral plan, home loans and a credit card, by saying, congratulations you qualify for a credit card !! and then it is hogwash, just when you get excited for getting a credit card, especially when you're in trouble and you really need one!! then they tell you sorry but you do not qualify for one after they already told you sir congratulations you qualify for a credit card, so I went digging and found out standard bank is giving away all our private and confidential information, about our banking account number, ID numbers and etc etc. Have a look at my video and you'll see what I'm talking about.

https://youtu.be/6HGgA0T5J74

0
Replies (2)
Standard Bank
Standard Bank's reply04 May 2021, 05:23
Official
 
Hello Antonie
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards

Complaint Resolution Centre
 *** 
*** (fax)
 *** 
AE
Antonie E's update04 May 2021, 13:35
Reviewer Update
Ye right this was a bot reply All Standard bank complains have the same reply,, Problem not solved