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Lerato L
1 reviews | Active since Jun 2021
14 Mar 2026, 18:17
Confused, unhappy
I am really unhappy about Standard Bank. For months I have been trying to get hold of the people who are handling my student loan account for payment arrangements but I am getting no response at all. Your attorneys who were deducting from my account suddenly stopped told me that my account has been closed, failing to give me a reason why. Standard Bank can’t give me answers either.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
15 Mar 2026, 07:55Dear Lerato,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply15 Mar 2026, 07:55
Official
Dear Lerato,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Lerato L's updateReviewer Update
16 Mar 2026, 16:29Please contact me on *** or ***
LL
Lerato L's update16 Mar 2026, 16:29
Reviewer Update
Please contact me on *** or ***