CA
Conita A

1 reviews | Active since Feb 2020

31 Aug 2020, 10:37

Confuse Customer

Good day

i would like to confirm why my statement reflects cheq account overdraft as i have a personal loan account and not an overdraft account

thank

0
Replies (2)
Standard Bank
Standard Bank's reply31 Aug 2020, 11:35
Official
Dear Conita Arrison

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Best regards,

Standard Bank
Standard Bank's reply14 Sept 2020, 13:19
Official
Dear Conita Arrison

Thank you once again for posting your comments.

We refer to your previous review you posted and can confirm that this matter has been responded to.

Kind regards

Complaint Resolution Centre
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Best regards,