MS
Mohamed S

1 reviews | Active since Apr 2012

11 Jan 2019, 10:05

Conflicting info on Cafe Blue Lounge - Prestige Account Holder

There are conflicting reports on whether as a Prestige Cheque Card holder I am allowed on your social media websites. On your website it says there is CafeBlue access to Prestige account holders. However on social media websites it says you need an invite per email and does not necessarily give you access. Can you please confirm in writing whether I have access to Café Blue as I do not want to put up an unnecessary argument at the lounge when I get there in few weeks time. Thank you

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Replies (1)
Standard Bank
Standard Bank's reply11 Jan 2019, 11:12
Official
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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