NP
Neo P

1 reviews | Active since Jan 2025

17 Jan 2025, 19:08

Confirmation of employment

I am in the process of buying a car and my dealership told me that they are still waiting for Standard Bank to verify with my employer. However, I had followed up with my employer and they told me that they have not received any call or email regarding my employment confirmation. For vehicle finance, the verification process shouldn’t take so long. As an existing client, I don’t think my needs are prioritised

0
Replies (4)
Standard Bank
Standard Bank's reply18 Jan 2025, 08:22
Official
Good day Neo, 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply22 Jan 2025, 13:54
Official
Good day Neo, 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
NP
Neo P's update22 Jan 2025, 14:02
Reviewer Update
Good day,

My case has been resolved. A special thanks to Gorden for keeping me updated on the status of my application.
Standard Bank
Standard Bank's reply22 Jan 2025, 22:58
Official
Good day Neo, 

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team 
***