Concerns Regarding Standard Bank and DSV Service Quality

I would like to know when I will be receiving my card. DSV has not sent me any message confirming the delivery, despite their stated delivery date being today which was made up by them !!!

The absence of communication and missed delivery date from DSV is negatively affecting your image. I believe there is room for improvement when it comes to selecting courier companies.

The current situation involving both your company and DSV has caused me unnecessary stress and frustration.