Concerned about Unauthorized Debit Orders and Lack of Protection

I recently discovered an unauthorized debit order on my Standard Bank account from a company listed as POLPOV APSSERV. I have never signed up for or authorized any service from this so-called company. I reversed the debit order and stopped it, but my concern is deeper:

What if they come back under a different name? Why is there no way for Standard Bank to block all unauthorized debit orders upfront?

When I called Standard Bank for help, I was told there is nothing the bank can do, and that it is my responsibility to "find the company" – a company that doesn’t even exist when you search for it. I was even told it’s an oxygen company, which makes no sense since I never subscribed to anything of the sort.

As a customer, I expect my bank to protect me from *****ulent debit orders and provide proactive solutions to prevent repeat *****. Telling me there is “nothing they can do” is not acceptable.

I value my account security and do not want to compromise it further. what real measures can be taken to protect customers from recurring unauthorized debit orders disguised under different company names?

This experience has left me frustrated and disappointed in the level of protection offered