Compromised Service

12/03/2016, on my way to the Standard bank branch in Eldorado Park Ext. 5 due to the fact that my savings were not transferred into my active bank account after I had given notice and received confirmation of it.<br> <br> My name was taken down which was around 9:30am, as other customers were assisted and left I approached the young woman at reception and she advised me that my name was called before but I'm sure I would've heard it as I sat not more than 2 feet away from her desk but okay that doesn't matter. I was directed to Phindile around 10:45am and she made the funds available, then asked if she could please assist with making a transfer into an account and she said that I should be able to do so at the ATM outside the branch. Phindile also mentioned that if I had any issues I should just give a shout for her to further assist.<br> Inevitably an issue was encountered and I then tried to get ahold of Phindile but was told that she is busy at the moment.I then waited for another 45 minutes and was told that the systems aren't working, I should come back some other time.<br> <br> I had no choice to take unpaid leave on 14/03/2016 but was advised AGAIN that systems are down I should try later.