ID
Irene D

1 reviews | Active since Sept 2018

17 Sept 2018, 12:59

Complimenting Standard Bank

I would like to compliment my bank for their assistance in my complaint concerning credit card charges. The lady at the credit card branch was efficient, explained all the circumstances clearly and patiently. She immediately cancelled the card to prevent further charges by this company and arranged a new one to be delivered to my nearest branch within 5 days. I have learned my lesson and will be very careful handing out my credit card details in future.

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Replies (1)
Standard Bank
Standard Bank's reply17 Sept 2018, 16:08
Official

Thank you for posting your comment.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience .

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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