JL
James L

1 reviews | Active since Mar 2014

27 May 2021, 11:59

Compliment, but can improve

I would like to say thank you to Standard Bank for resolving my last issue. They were very speedy after my complaint on hellopeter(thank you as well). However I was hoping that I could've solved the problem via Standard Bank's Facebook Messenger. Unfortunately it seems they are not trained enough or something. Therefore 1 star less.

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Replies (1)
Standard Bank
Standard Bank's reply28 May 2021, 01:38
Official
Hello James Thank you for your posting.  It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.  We are delighted to hear of your wonderful experience.  Kind regards  Complaint Resolution Centre
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