Completely useless again

Following my previous complaint with useless Standard bank, it happened once again. You handed me over for something you could not rectify and held me responsible for your mistake. The people at customer service could not even tell me who the account was handed over with, excellent service, well done again Standard Bank. I will be settling this account with you and never want to hear from you again. I hope that people reading this will follow my steps and rather go to a bank that can give you service and actually answer your questions.