NC
Nick C
1 reviews | Active since Jun 2021
07 Jun 2021, 19:29
Completely incapable
Incredibly ***********, unprofessional and bordering on ********ly negligent conduct by your bank. Countless emails, complaints and tickets without any response whatsoever, not even an acknowledgment of receipt. It's not surprising to see Standard Bank come rock bottom in the latest South African Consumer Satisfaction Index rankings of banks. You deserve to be at the bottom of the pile, your institution is clearly collapsing under the weight of your ineptitude.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Jun 2021, 00:04Hello Nick
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply08 Jun 2021, 00:04
Official
Hello Nick
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
NC
Nick C's updateReviewer Update
08 Jun 2021, 16:54Thanks for the same cookie cutter response you sent to about 50 other people. I'm sure you're "urgently" attending to a problem I've been having for a week now. You'll forgive me if I don't hold my breath waiting for an actual response.
NC
Nick C's update08 Jun 2021, 16:54
Reviewer Update
Thanks for the same cookie cutter response you sent to about 50 other people. I'm sure you're "urgently" attending to a problem I've been having for a week now. You'll forgive me if I don't hold my breath waiting for an actual response.