cB
charlotte B

1 reviews | Active since Dec 2018

28 Sept 2021, 07:28

Complete mess

I have been with Standard Bank since 1988 - I cannot believe how terrible the service is. I tried and the attorneys tried to stop a debit order mandate for a loan that I ma now paying lawyers for. The debit order went off twice this month. It is shocking really. I am now trying to close my accounts and move banks. Also seems impossible.

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Replies (1)
Standard Bank
Standard Bank's reply29 Sept 2021, 08:57
Official
 Good day  Charlotte
   Thank you for posting your comment.  We assure you, that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  Please accept our apologies for the inconvenience and undue frustration, this has caused.   Your continued support is appreciated.  Kind regards, Complaint Resolution Centre
 *** *** (fax)
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Best regards,