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Theophylus M

1 reviews | Active since Dec 2017

24 Apr 2026, 10:49

Complete ****

i am not receiving the statement for the account *** every time i make a phone call i am given the statement that cannot open with my ID, Accounts No, Business Reg No; this is a complete ****

0
Replies (3)
Standard Bank
Standard Bank's reply24 Apr 2026, 11:31
Official
Dear  Theophylus,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply24 Apr 2026, 12:36
Official
Dear  Theophylus, 
Although we called, we were unable to reach you. 

Please include a time that is convenient for us to reach you.

We look forward to hearing from you.

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply28 Apr 2026, 12:36
Official
Dear  Theophylus , 

we hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 

Kindest regards, 
Standard Bank Social Media Team
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