Complaints Resolution Centre as useless as Standard Bank themselves.

Item: Standard Bank
Rating: 1
Author: Brett R

Dealing with Mfanafuthi Mhalnga from the Standard Bank Complaints Resolution Centre - he is following up with an initial Hello Peter complaint ***)- from NOVEMBER! The last correspondence I had with him was in December and since then he has not rep**** or acknowledged any of my emails ... I have sent at least 3 or 4. Who do I contact higher than him? This is beyond ridiculous now.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

12 Jan 2021, 14:24

Dear Brett Rich

Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***

Standard Bank's reply12 Jan 2021, 14:24

Official