SA
Shamim A
1 reviews | Active since Sept 2024
26 Dec 2024, 11:29
Complaints refund *****
I logged a *****ulent transaction in late November my reference number ***1 A transaction went through my account without my consent there is no sms after the transaction According to the bank I authorized the transaction yet in my payment history it the transaction does not reflect I have spoke to three private bankers since 4 December an have emailed numerous times yet to no avail Please assist in helping me get a refund the amount is over 15k
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Standard Bank's replyOfficial
26 Dec 2024, 12:21Good day Shamim,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Dec 2024, 12:21
Official
Good day Shamim,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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