MB
Malcolm B
1 reviews | Active since Mar 2015
05 Mar 2015, 10:19
Complaints department passing the buck
I logged a complaint using the standard feature as provided on the Internet Banking Site. The response I received was basically \... sorry
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Replies (1)
Standard Bank's replyOfficial
13 Mar 2015, 14:50Hello Malcolm B,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Mar 2015, 14:50
Official
Hello Malcolm B,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***