MR
MADELEIN R
1 reviews | Active since Jul 2015
02 Jan 2025, 11:24
Complaints
COMPLAINT ***7 - M RUNDLE
I am still waiting for your response regarding the above case. You were supposed to give me feedback by the 17th of December. Hello today is the 2nd of January 2025.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
02 Jan 2025, 11:45Dear Madelein
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jan 2025, 11:45
Official
Dear Madelein
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
02 Jan 2025, 13:02Dear Madelein
Our team requested for a convenient time to contact you the last time we spoke to you.
Can you kindly advise accordingly so our team can reach out to you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team requested for a convenient time to contact you the last time we spoke to you.
Can you kindly advise accordingly so our team can reach out to you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jan 2025, 13:02
Official
Dear Madelein
Our team requested for a convenient time to contact you the last time we spoke to you.
Can you kindly advise accordingly so our team can reach out to you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team requested for a convenient time to contact you the last time we spoke to you.
Can you kindly advise accordingly so our team can reach out to you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
MR
MADELEIN R's updateReviewer Update
02 Jan 2025, 15:41You were supposed to investgate a ***** case. Which your office acknowlegded on the 13th of December 2024 and that your business would respond by the 17th of December 2024, which todate has not happened.
MR
MADELEIN R's update02 Jan 2025, 15:41
Reviewer Update
You were supposed to investgate a ***** case. Which your office acknowlegded on the 13th of December 2024 and that your business would respond by the 17th of December 2024, which todate has not happened.
Standard Bank's replyOfficial
02 Jan 2025, 15:57Good day Madelein,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jan 2025, 15:57
Official
Good day Madelein,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
MR
MADELEIN R's updateReviewer Update
02 Jan 2025, 17:40Sirs
Stop playing for time. Don't reply with your automated message. This is just a delay tactic. I expected nothing from you people. The Bank is always trying to cover up their mistakes. Start growing up and accept that you are wrong.
Stop playing for time. Don't reply with your automated message. This is just a delay tactic. I expected nothing from you people. The Bank is always trying to cover up their mistakes. Start growing up and accept that you are wrong.
MR
MADELEIN R's update02 Jan 2025, 17:40
Reviewer Update
Sirs
Stop playing for time. Don't reply with your automated message. This is just a delay tactic. I expected nothing from you people. The Bank is always trying to cover up their mistakes. Start growing up and accept that you are wrong.
Stop playing for time. Don't reply with your automated message. This is just a delay tactic. I expected nothing from you people. The Bank is always trying to cover up their mistakes. Start growing up and accept that you are wrong.