MR
MAHLODI R

1 reviews | Active since Aug 2016

15 Nov 2023, 10:57

Complaints

Since I send complaints on 17 of October 2023 even today no one contacted me.i regret using standard bank.when I want to cancel it they are running around

0
Replies (24)
Standard Bank
Standard Bank's reply15 Nov 2023, 11:08
Official
Dear Mahlodi

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you. 

Kindest regards, Standard Bank Hello Peter Team *** 
MR
MAHLODI R's update27 Nov 2023, 13:12
Reviewer Update
Even today not yet contacted or any response
Standard Bank
Standard Bank's reply27 Nov 2023, 13:32
Official
Hi Mahlodi

We apologies for the inconvenience caused.

We will follow up on the matter.

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***
MR
MAHLODI R's update28 Nov 2023, 13:39
Reviewer Update
Even today no response. Standard Bank ****mers
Standard Bank
Standard Bank's reply28 Nov 2023, 13:51
Official
Dear Mahlodi

We will follow up with our team.

We will be in touch.

 
Kindest regards
Standard Bank Hello Peter Team 
***
 

MR
MAHLODI R's update04 Dec 2023, 12:08
Reviewer Update
Even today no one contacted me
Standard Bank
Standard Bank's reply04 Dec 2023, 12:15
Official
Good day Mahlodi

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience.

Kindest regards 
Standard Bank Hello Peter Team 
***
MR
MAHLODI R's update16 Jan 2024, 09:02
Reviewer Update
Even today no response
Standard Bank
Standard Bank's reply16 Jan 2024, 10:49
Official
Hi Mahlodi

We apologies for the inconvenience caused.

We will follow up on the matter.

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***
MR
MAHLODI R's update16 Jan 2024, 10:55
Reviewer Update
I guess I will wait until Jesus come
Standard Bank
Standard Bank's reply16 Jan 2024, 12:32
Official
Hi Mahlodi

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***


MR
MAHLODI R's update26 Jan 2024, 10:43
Reviewer Update
Even today no response
MR
MAHLODI R's update08 Feb 2024, 14:55
Reviewer Update
Even today still waiting for standard bank to contact me
Standard Bank
Standard Bank's reply08 Feb 2024, 15:00
Official
Dear Mahlodi 

Thank you for writing back to us.

Please note that we will follow up with our team.

We will be in touch with further feedback.

 Kind regards
Standard Bank Hello Peter Team 
*** 

 


MR
MAHLODI R's update08 Feb 2024, 15:13
Reviewer Update
For how long
Standard Bank
Standard Bank's reply09 Feb 2024, 07:11
Official
Hi Mahlodi

Your matter is still under review, and we will get back to you.

 Kind regards
Standard Bank Hello Peter Team 
*** 
MR
MAHLODI R's update09 Feb 2024, 08:58
Reviewer Update
Is about two months now
Standard Bank
Standard Bank's reply09 Feb 2024, 10:47
Official
Hi Mahlodi

Our team will contact you before the day ends today.

 Kind regards
Standard Bank Hello Peter Team 
*** 
MR
MAHLODI R's update09 Feb 2024, 10:51
Reviewer Update
Always say the same thing
Standard Bank
Standard Bank's reply09 Feb 2024, 11:02
Official
Dear Mahlodi

Our team  will definitely be calling you today.

Kindly be on the look out for further feedback.

Sorry for the inconvenience and delay caused.

  Kind regards
Standard Bank Hello Peter Team 
*** 


 




MR
MAHLODI R's update13 Feb 2024, 12:35
Reviewer Update
I was promised a call on Friday even today still waiting
MR
MAHLODI R's update13 Feb 2024, 13:31
Reviewer Update
I needed clarity on which clause did you use to reject my claim and also reference number to ombudsman
MR
MAHLODI R's update29 Feb 2024, 15:24
Reviewer Update
Even today still waiting for reference
Standard Bank
Standard Bank's reply29 Feb 2024, 15:32
Official
Good day Mahlodi

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience.  

Kindest regards 
Standard Bank Hello Peter Team 
***