COMPLAINTS

We would like to place a complaint about the terrible service we received this morning at Menlyn mall standard bank. We waited for almost 30 minutes to be serviced when we got to teller we told him we need to withdraw money from our society account he requested us to complete the slip and for us to move so he can help others we refused because the service was slow and putting details on the withdrawal from takes less than a minute. The teller who's name is Thorn Mookamedi left us standing there without explaining anything and went on worked at Tebogo Mohlala till. We stood there waiting for Thorn to come back and explain what was happening but nothing we actually had to go back to join the queue and got assisted by a different teller , this guy decided to move make to his till when he saw that we were no longer waiting at his till and he started helping others. The most annoying part is the level of disrespect we received from Thorn Mookamedi and Tebogo Mohlala both tellers could have stated that they did not wish to do they jobs instead of leaving us standing there like fools. This is the reason why standard bank is losing clients they staff doesn't respect clients let alone respect they jobs it's not someone forced them to come to work it's they responsibility to provide good client services and represent the company well. I am very disappointed if this the service we get from such a big company we dont even trust that our funds are safe if they hire such staff members.