MP
Muzaffar P
1 reviews | Active since Dec 2015
05 Jan 2021, 12:59
Complaint Unacceptable
The desired level of service, just requesting to close my credit card account is unacceptable. My e mail requests and i am being sent from pillar to post. I have requested the full balance to be deducted. I have paid the small settlement amount of R15.26 PLUS R60.00 Cash deposit fee = R75.26. As at today, still no resolution. I am considering to close the remaining accounts as well, due to this unacceptable level of service. M H Patel ***
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Standard Bank's replyOfficial
05 Jan 2021, 13:46Good day Muzaffar,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards,
Complaints Resolution Centre.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards,
Complaints Resolution Centre.
Standard Bank's reply05 Jan 2021, 13:46
Official
Good day Muzaffar,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards,
Complaints Resolution Centre.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards,
Complaints Resolution Centre.