FS
Floridalaan S

1 reviews | Active since Jan 2025

31 Jan 2025, 12:02

Complaint regarding poor service at Standard Bank Maponya mall

I am writing to express disappointment with the service we recieved yesterday dispite us having made an appointment with a representative earlier in the week

We were treated with utter disrespect and unprofessionalism as we had go wait more then an hour after our scheduled appointment. No one even came to give us an update as to the status regarding our appointment

We will be forced to consider taking our business else where

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Replies (1)
Standard Bank
Standard Bank's reply31 Jan 2025, 12:13
Official
Dear Floridalaan 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you.

Kindest regards, 
Standard Bank Hello Peter Team 
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