Complaint regarding payment holiday

Bad service regarding payment holiday .I received a bad service concerning this service and experienced incompetence from the bank. This result in the bank wanting to Baloon my installment and didn't consult with me. I have been talking to Khayalethu Buthelezi.

My concern is worrying at this stage since I posted this review Khayalethu Buthelezi is not answering my calls and emails and other colleagues at Standard Bank. I never thought that this move will put me in a bad place . As soon as this account gets settled I want nothing to do with this Bank . They have left a bad taste in my mouth.