1 reviews | Active since Feb 2017

01 Feb 2017, 14:59

complaint Poor Service

<p>My numerous enquiries in respect of my personal account over the past 3 days as elicited no response from the branch and call centre.</p> <p>This non response, non resolution has impacted negatively on the daily operational issues around my personal and business matters and as impeded the payment and debits in respect of the acount. </p> <p>I am seeking urgent resolution to the communication crisis withe the Standard Bank.</p> <p>I am now wanting to move my account to another financial instuition which is very upsetting seeing that I was employed by standard bank for over 15 years. </p>

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Replies (1)
Standard Bank
Standard Bank's reply02 Feb 2017, 10:39
Official

Good day Patty Pillay

Thank you for your posting.

Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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