SP
Steve P

1 reviews | Active since Sept 2016

10 Sept 2016, 08:41

Complaint not being addressed

<p>it's so frustrating that you can not get a sensible reply to a simple question although they hold all the required documents</p>

0
Replies (3)
Standard Bank
Standard Bank's reply12 Sept 2016, 10:15
Official

Good day Steve Pit****

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply12 Sept 2016, 15:37
Official

Good day Steve Pit****

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply15 Sept 2016, 08:01
Official

Good day Mr. Pit****

Thank you for allowing us an opportunity to address your complaint.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

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*** (fax)

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