RK
Robert K
1 reviews | Active since Jan 2026
26 Jan 2026, 08:16
Complaint ignored and not resolved
I placed a complaint on 20 January 2026. This morning, I receive an email the complaint has been resolved. Who dreams up this stuff - nothing has been resolved and I still await the tax certificate requested. Complaint reference number ***7
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Replies (1)
Standard Bank's replyOfficial
26 Jan 2026, 08:40Dear Robert,
Thank you for coming back to us.
Our team is still looking into this matter and will be in touch with you.
We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for coming back to us.
Our team is still looking into this matter and will be in touch with you.
We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jan 2026, 08:40
Official
Dear Robert,
Thank you for coming back to us.
Our team is still looking into this matter and will be in touch with you.
We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for coming back to us.
Our team is still looking into this matter and will be in touch with you.
We are doing our best to ensure that all your concerns are amicably resolved.
We value your continued support and patience.
Kindest regards
Standard Bank Hello Peter Team
***