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Ntombifuthi N

1 reviews | Active since Mar 2018

31 May 2022, 08:26

Complaint

I lodged a ***** case on the 31st of March , 2 months later the query is still not resolved, I have been calling holding on forever no one’s answers the line until I eventually hang up, I have sent numerous emails with the information required and I have to date received no update/feedback

0
Replies (1)
Standard Bank
Standard Bank's reply01 Jun 2022, 11:43
Official
Hello Ntombifuthi

Thank you for raising your concerns with us.
 
 We have escalated your matter and have been assured that the relevant team has your query in hand and has prioritized a resolution for you. 
 
 Our team will be in touch with further feedback.
 
   Kind regards
  Standard Bank Help Centre
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