MS
MATHEW S
1 reviews | Active since May 2019
10 Aug 2020, 11:18
Complaint
I would like my debit card delivered to my house, cant stand in the ques for hours. None of other banks have this problem, Why? If you dont deliver my card I am going to move my 2 accounts elsewhere!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
10 Aug 2020, 18:39Hello Mathew
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply10 Aug 2020, 18:39
Official
Hello Mathew
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
04 Sept 2020, 10:20Dear MATHEW SZALAY
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter will be attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter will be attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply04 Sept 2020, 10:20
Official
Dear MATHEW SZALAY
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter will be attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter will be attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***