MK
Mandy K
1 reviews | Active since Apr 2018
15 Oct 2024, 08:38
Complaint credit card
I have had ***** on my business credit card 4 times in 10 months. This is very disturbing. I am now trying to contact the bank to change details of the person who needs to collect the credit card. I have phoned 4x this morning. Been cut off 3x and the 4th time I was told to phone the corporate card division. I did and put the phone down eventually after a 15 minute wait.
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Standard Bank's replyOfficial
15 Oct 2024, 09:05Hi Mandy
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply15 Oct 2024, 09:05
Official
Hi Mandy
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team