SN
Sabelo N

1 reviews | Active since Nov 2022

24 Nov 2022, 09:21

COMPLAINT

Worst experience ever!!!!!!!

My overdraft account has been handed over to McRoberts attorneys, I was told to make arrangements with them and pay a certain amount according to our agreement which I did but now Standard bank took the money R9200 in my account that is not even my salary, the amount was for our society.

Even the attorneys have no idea why standard took the money but the account was handed over to them. I've tried calling Standard bank, went to the branch several times, they said I should sent the motivational letter which I did but even today no one knows why my money was taken from my account and still not refund.

My Issues is being sent from one employee to another with No resolution.

0
Replies (1)
Standard Bank
Standard Bank's reply24 Nov 2022, 09:24
Official
Hi Sabelo

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, Standard Bank Hello Peter Team***