MM
Mpho M
1 reviews | Active since Jul 2009
06 Nov 2020, 12:04
Complaint
I am unhappy with Standard Bank and Multichoice. Multichoice debited from my bank account, and now my DSTV Account has been suspended because they said the debit order was reversed. However, the statement shows that the debit order went off. I need Standard Bank and Multichoice to take responsibility for this mess. I need this issue resolved this very minute!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Nov 2020, 15:56Good day Mpho,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's reply06 Nov 2020, 15:56
Official
Good day Mpho,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
MM
Mpho M's updateReviewer Update
06 Nov 2020, 17:13Please resolve this issue promptly.
MM
Mpho M's update06 Nov 2020, 17:13
Reviewer Update
Please resolve this issue promptly.
Standard Bank's replyOfficial
10 Nov 2020, 15:37Dear Mpho
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply10 Nov 2020, 15:37
Official
Dear Mpho
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Complaint Resolution Centre
***
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