lW
lyzette W
1 reviews | Active since Sept 2012
11 Jan 2021, 17:01
Complaint against Standard bank
I have an account with Standard bank acc nr ***,in 2012 I put myself under dept review since then Standard bank add every month interest on my account,they refuse to lower or to take it off my account.now my account increase monthly and the amount the dept counsillor allocate to the account is not enough to cover the interest plus the installment what Standard bank want,due to lockdown I am in a dufficult spot and cant make ends meet,I ask Standard bank to write off the interest please
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Standard Bank's replyOfficial
12 Jan 2021, 00:15Hello Lyzette
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply12 Jan 2021, 00:15
Official
Hello Lyzette
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***