DK
Dineo K

1 reviews | Active since Nov 2019

15 Feb 2022, 11:44

Complaint about unfair treatment by Standard bank regarding their business account bank fees I couldn't afford to pay

I had a business account with Standard Bank back 2014 and I have been paying bank fees and all that, then came 2020 with the pandemic and I became unemployed and business was not doing well so I couldn't afford them anymore so I made arrangements to pay R100 monthly which I did for several months and things became worse and I couldn't afford it any more, so they closed my account which I was fine with it, this morning I got an email from Maodi Attorneys telling about settling the debt with Standard bank and them taking legal action against me, like for real, I didn't take a loan with Standard Bank to begin with, this was a business account, so why am I being threatened with legal action and blacklisting? I'm not happy at all, why legal actions, can I be assisted on what to do and what are my rights as a consumer?

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Replies (1)
Standard Bank
Standard Bank's reply17 Feb 2022, 15:00
Official
Hello Dineo

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
  
Kind Regards 
    
Standard Bank Help Centre
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