Complaint About Transactional Services

Respectfully, if I were to rate Standard Bank's transactional services on a scale of 1 to 10, I'd give them a solid ZERO. Here's why:

On the 15th of January 2026, due to insufficient funds, a Google app subscription resulted in R8.50 being taken from my account—TWICE in one day. On the 16th, the same thing occurs. On the 17th, it happens again (but only once this time), which means I lost R42,5 in three days. So I withdrew some money, only to be charged a cash withdrawal fee of R24, which is a ridiculous amount in THIS economy.

Then the bank starts deducting that same NSF fee of R8.50 THREE times in ONE day (which is overkill) due to a Disney Plus subscription and then, despite already having charged me, the app has the audacity to deduct the actually owed R49 two days later.

But that's not the bizarre part...

On the 19th, R260 is ****** from my account by the *****ulent Google app I mentioned in the first paragraph. So, to salvage whatever money I had left, I withdrew my remaining cash—but the fee was suddenly bumped up to R42! Then a random total of R68.38 had been deducted on the 20th.

The purpose of this rant is not to be rude, but to shed light onto the absurdity of Standard Bank's fluctuating fees AND to urge them to refund ALL of my recently lost funds. Thank you.